Improving HR through Business Process Outsourcing

  • Source: IDC
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In this interview, IDC's program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO) for HR. Learn why, for BPO to be successful, service suppliers need to balance support for underlying technology with their ability to achieve economies of scale through technological innovation, and how the role of technology affects the success of BPO projects.

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Why Enterprise Resource Planning Software Is Your Best Business Intelligence Tool

  • Source: IFS
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If a business is going to successfully operate competitively, it needs to expand its analytics processes beyond the rear-view mirror. In-context analytics derived from both historical information and real-time data provides more accurate and intuitively structured intelligence. Accessing this information through a built-in BI tool within an ERP environment enhances the process and empowers users to improve business outcomes in real time. Read More

How is a BPM Project Achieved?

How can business process management (BPM) optimize business outcomes and performance?

BPM efforts have not been adopted as much as expected in the past decade, and process agility for operational excellence is still a distant goal for many enterprises. Extensibility issues and a lack of road maps are issues, as well as a series of economic events and general market instability that have redirected the spotlight to process optimization as the key to a sustainable profit model.

... Read More

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