Improving HR through Business Process Outsourcing

  • Source: IDC
  • Written By:
  • Published:
  • (Originally Published On:) )
In this interview, IDC's program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO) for HR. Learn why, for BPO to be successful, service suppliers need to balance support for underlying technology with their ability to achieve economies of scale through technological innovation, and how the role of technology affects the success of BPO projects.

Featured Software Research:

10 Pains Wreaking Havoc on Your HR Department

The human resources (HR) department historically was siloed, functioning independently of other business units and acting as corporate watchdog. Today, companies recognize that human capital is their greatest asset, and HR connects people and cultivates the environment in which they thrive.

A range of applications have come onto the market in recent years designed to help HR professionals. They increase efficiency by cutting back on administrative tasks, in theory freeing up time for HR... Read More

Improve Employee Engagement Through Live Video

  • Source: Ustream, Inc.
  • Written By:
  • Published:
While it’s not surprising that some employees fall into the “disengaged” category, what is surprising is the size of that number. The recent Gallup survey “State of the American Workplace” found that 70 percent of American workers are either not engaged or are actively disengaged.

The results are observed directly in the bottom line, with the price tag for disengaged employees accounting for $450 billion to $550 billion in annual losses in productivity. With so much at stake, how can... Read More

The Smarter CHRO: Key Trends and Recommendations to Help Leaders of HR Become More Strategic

  • Source: IBM
  • Written By:
  • Published:
The human resources (HR) function is evolving rapidly. Whether we call it strategic, integrated, or optimized, there is a growing recognition that the contribution of HR to organizational success is becoming more significant. Through research and discussion with many heads of HR, three key trends that impact HR leaders have been identified: overwhelming change, the smart revolution, and the customer-activated enterprise. This white paper also offers a series of recommendations to help ensure that... Read More

You may also be interested in these related documents:

Improving Human Capital Management in the Public Sector

Given the challenges facing governmental human resources (HR) departments, HR organizations need to take a hard look at their operations, and face the realities of what works—and what doesn’t. Shared services are the largely predominant organizational structure for delivering HR, and public sector HR executives must determine what must be done to take their organizations to the next level. Read More

Sunny Malta as an Nearshore IT Outsourcing Location

Enterprises, largely based in the US, UK, Japan, and Austraila, are turning to offshoring as a way to minimize costs. The biggest offshoring region is currently India; however, the logistics and costs of outsourcing to this region has caused enterprises to look to other areas, such as Malta. Malta is a promising nearshore IT outsourcing location because of its geography, investment in IT, and capability. Read More

Malta, An Ideal Nearshore Location

Malta is developing as a nearshoring location. Malta's advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and a central geographic postion. In addition, Malta is a member of the European Union, and the Maltese government offers both tax and non-fiscal incentives to promote investment. Read More
 
comments powered by Disqus