Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards

  • Source: Oco, Inc
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.
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