Internet-based Phone Service for Small to Midsize Companies

Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.
  • Written By:
  • Published On:
  • (Originally Published On:) )
 
comments powered by Disqus


Featured publications:

Business Analytics: Nucleus Research Note—How Analytics Makes Midsize Companies More Profitable

When senior leaders of small and midsize companies invest in analytics tools, they can improve operating results by enabling managers to make fact-based, data-driven decisions. Learn how in this report from Nucleus Research.
  • Written By:
  • Published On:

Enterprise Phone Systems Comparison Guide

Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what’s available, what they’ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that.
  • Written By:
  • Published On:

Why Progressive Businesses Use Cloud-Based Call Center Software

No longer are call centers hardware-centric. Capital costs have dropped considerably, and features have multiplied. With cloud call center software, the hardware that does the heavy lifting is located elsewhere and services are delivered over the Internet. Starting a call center now requires a much lower initial investment, making the call center a real option even for small startups. Download this white paper to learn more.
  • Written By:
  • Published On:

You may also be interested in these related documents:

Buyer’s Guide to Business Phone Systems

Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process.
  • Written By:
  • Published On:

Hosted PBX System Comparison

This comparison guide looks at 11 hosted voice over internet protocol (VoIP) private branch exchange (PBX) vendors and solutions developed specifically for small to midsize companies. You’ll learn about basic functions and features, pricing per user, features by vendor, phone and technical support options for AccessLine, Aptela, Bandwidth, Covad Global Phone, 8x8, Speakeasy, Smoothstone, Vocalocity, plus many more.
  • Written By:
  • Published On:

The Return on Investment of IP Telephony Management

Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options—prior to deployment.
  • Written By:
  • Published On: