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Introduction to Business Process Management: Are We Ready for It?

Source: PricewaterhouseCoopers LLP
Business process management (BPM) is not another form of automation, or another rocket science, or a revolutionary new philosophy. It helps discover what we do, and then manages the lifecycle of improvement and optimization in a way that translates into operations. Based on a solid mathematical foundation, the BPM breakthrough is for business people.


Featured publications:

Business Process Management as a Blueprint for Mobile Workforce Management
Source: ViryaNet As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption. Read More...
Introduction to Customer Relationship Management
Source: Ziff Davis The time when a company decides to move to customer relationship management (CRM) tools marks their progress to professionalism and profit in multiple ways. This introduction to CRM provides guidelines for companies contemplating this critical step in their development. Read More...
What Is a PEO? An Introduction to the PEO Model and Its Benefits for Small and Medium-sized Businesses
Source: TriNet You entered into business to sell a product or provide a service and generate revenue doing what you do best. But human resources (HR) management is a necessity when you have employees. What could be better than taking a piece of your business and making it somebody else’s problem? This is what a professional employer organization (PEO) can provide and in this paper, you’ll learn about all the benefits partnering with one provides. Read More...


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