Is the SaaS Model Right for You?

For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.

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4 Steps to Choosing the Right Device for Field Service Mobility

  • Source: IFS
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Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More

Three Types of Field Service Scheduling Software

  • Source: IFS
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There are three distinctly different approaches to solving the puzzle of getting the right people to the right place at the right time. This white paper describes the three strategies for better field service scheduling plans--manual processes, traditional scheduling automation, and real-time scheduling automation--and explains why each approach matches different needs. Which strategy is right for you? Read More

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Securing Data in the Cloud

When considering adopting cloud computing or software-as-a-service (SaaS), a question most potential customers ask vendors is “How secure will our data be in your hands?” Customers are right to ask this question and should closely examine any vendor’s security credentials as part of their cloud/SaaS evaluations. This document is intended to give a broad overview of one vendor’s security policies, processes, and practices. Read More

Software-as-a-service Overview

The software-as-a-service platform enables users to access software applications anytime, from anywhere, via an Internet browser. A SaaS business model enables companies to purchase business software on a monthly subscription basis, and eliminate the need for servers or on-staff support personnel. This fact sheet gives you a quick run-down of what SaaS is, what kind of company it’s best suited for, and why. Read More

Understanding the Planning and Deployment Requirements of Today’s Software-as-a-service Solutions

Midsize businesses are learning the hard way that most enterprise software-as-a-service (SaaS) applications are not truly on-demand, but instead require consulting and specialized customer support services. Learn about the critical consulting and support services required to select, deploy, and fully utilize SaaS solutions to achieve your business objectives and safeguard your mission-critical applications and data. Read More
 
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