It’s All about the Salesperson: Taking Advantage of Web 2.0

  • Source: Oracle
  • Written By:
  • Published:
  • (Originally Published On:) )
Selling roles have changed. For many companies, selling is more about relationship-building and less about transactional order activities. In spite of the promised benefits of customer relationship management (CRM) solutions, the cost of sales for many companies is rising while sales effectiveness is decreasing. Learn why—and how you can leverage “social CRM” to help overcome the challenges facing your sales force today.

Featured Software Research:

Usability as an ERP Selection Criteria

  • Source: IFS
  • Written By:
  • Published:
Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces. Read More

11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

You may also be interested in these related documents:

Taking Collaboration to the Next Level: Moving from Your Document-centric Enterprise 1.0 to the People-centric World of Enterprise 2.0

  • Source: Ovum
  • Written By:
  • Published:
It would be a mistake to think that Web 2.0 is all about technology—and similarly so for Enterprise 2.0. But it would also be a mistake to dismiss the technology altogether. The selection and implementation of enterprise social software solutions and real-time collaboration solutions requires careful thought, consideration, and planning. Find out more, in this IBM white paper. Download now. Read More

HR Executive’s Guide to Web 2.0: Cracking the Code for Talent Management

This report is a roadmap for understanding the uses of Web 2.0 tools across the employment lifecycle. From sourcing to offboarding, these tools are providing value for organizations that have adopted them effectively. Discover which Web 2.0 tools are most commonly used, which elements of talent management they are applied to, and the supporting capabilities that generate a positive return on investment (ROI) in them. Read More

The Tangled Web: Silent Threats and Invisible Enemies

When cyber-criminals stage attacks on businesses with covert malware, spam, and scams that drain employee productivity, users aren’t aware they’ve been victimized. Rich media, open-source platforms, and social-networking sites are vulnerable to these threats. Learn how a hosted Web security and content filtering service intercepts all types of Web-borne attacks. Read More
 
comments powered by Disqus