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Killer Key Performance Indicators for Professional Services

Source: QuickArrow, Inc
With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure, and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to your bottom line is essential. But with over 150 KPIs available, where do you start? Discover how these few small key improvements can help your service business performance.


Featured publications:

Four Reasons Why QuickBooks Is Failing Your Services Business
Source: NetSuite This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization. Read More...
The How-to Guide to Optimizing Your Professional Services Organization
Source: RTM Consulting Consultants spend considerable time thinking about their clients’ businesses, discussing key elements of their strategy and business model. But the professional services (PS) executive team also needs to manage the tactical and operational activities of the PS organization. This document represents key aspects of a PS management routine that will help streamline your focus and heighten your ability to execute. Read More...
Real-time BPM Benefits Operational Execution
Source: BPM Partners As business performance management (BPM) and corporate performance management (CPM) extend beyond finance to line-of-business managers and operational decision makers, it meets face-to-face with the urgency to support more real-time scenario modeling and decision making. Learn how fast, scalable performance management solutions are key to enabling real-time operational responses to actual results. Read More...


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Business Intelligence: What Makes a Good Performance Indicator?
Source: Sage Decision makers use key performance indicators (KPIs) to assess the present state of business and choose a course of action. But what are KPIs? And more importantly, how do you determine your company’s KPIs? Don’t neglect the customer’s perspective when doing your performance measurement metrics. And ensure data assessment is done in real time. Find out more about how to get the right KPIs for your business operations. Read More...
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