Management for Next-generation Multi-service System Networks

The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed.

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3 Tips for Integrating Field Service Management Software with ERP

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Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

Reaping the Benefits of Next-generation Dashboards

The old approaches for collecting, assimilating, and delivering business intelligence (BI) data have not kept pace with today’s increasing demand for rapid decision making. Many companies use static reports and ad hoc queries, but fewer companies use dashboards and portals—which often lack the interactivity required for navigation and visualization of business data. Learn how a next-generation dashboard solution can help. Read More

Support the Era of the App with End-to-end Network and Application Performance Visibility

More and more, it seems that traditional performance management is not enough, with more factors and interrelationships for companies to consider than ever before, and multi-platform, multi-tier business-critical applications that span physical, virtual, and hybrid cloud environments. Read this white paper to learn about a new way to consider performance management, so you can effectively react to today's challenges and proactively meet the business service needs of tomorrow. Read More

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Mobility Management for Next-generation Networks

This paper highlights potential approaches for bringing together mobility technologies, and examines how these approaches contribute to resolving operator concerns about deploying services and combating congestion. Read More

The Benefits of Next-generation ERP

Rapid changes in the market and in customer needs mean small to medium businesses (SMBs) must work harder to stay competitive. Setting and achieving goals in this economic environment is increasingly difficult. Upgrading to a next-generation enterprise resource planning (ERP) can be a way to manage change—and even benefit from it. Learn more about how to customize an on-demand ERP solution that’s right for you. Read More

Bandwidth Management in Next-generation Packet Networks

Bandwidth managers can provide the basis of a large-scale solution for a quality of service (QoS) that can support public switched telephone network (PSTN)-grade services. A key aspect of the solution is the ability to be integrated with multi-protocol label switching (MPLS) traffic engineering capabilities, to provide a highly scalable, resilient, and rigorous solution for end-to-end quality of service. Read More
 
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