Managing the Known and Unknown in Mobile Workforce Management

  • Source: ViryaNet
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Planning is a critical link to productivity in your business processes. Get it wrong and you lose ground to the competition. Get it right and your service organization can optimize your response, while meeting budget and customer expectations. This white paper discusses planning for the mid-term and long-term as it relates to mobile workforce management—so you can manage the known and unknown in your field service organization.

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Your Best Workers May Not Be Your Employees

  • Source: IBM
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