Managing the Known and Unknown in Mobile Workforce Management

  • Source: ViryaNet
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Planning is a critical link to productivity in your business processes. Get it wrong and you lose ground to the competition. Get it right and your service organization can optimize your response, while meeting budget and customer expectations. This white paper discusses planning for the mid-term and long-term as it relates to mobile workforce management—so you can manage the known and unknown in your field service organization.

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Dynamic Scheduling: The Missing Link to Mastering Field Mobility?

  • Source: IFS
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Source Refrigeration & HVAC needed an automated scheduling solution to round out its mobile initiative for a workforce of nearly 500 field technicians. Ease of integration was a key consideration for Source. Find out why the company found IFS 360 Scheduling's dynamic solution appealing. Read More

Time and Attendance: The Core of Managing and Measuring Your Workforce

This paper is based on data from more than 200 organizations in Brandon Hall Group’s 2014 Workforce Management Study. It reviews the evolution of time and attendance, the impact of automation and integration, and the key role that time and attendance solutions play in managing and measuring today’s workforce.

Some of the key findings include:
  • Organizations with fully automated time and attendance saw 67% greater year-over-year improvement in customer satisfaction.
  • Organizations automating time and attendance were 73% more likely to have real-time visibility and reporting on current time and attendance data.
  • Workforce analytics was cited as a top workforce management concern, by 54% of organizations, but just 32% indicate they are using workforce analytics tools regularly.
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Why It’s Time to Evaluate Your Timekeeping System

Workforces today evolve quickly and they're tough to manage. And your job's harder if you're using outdated tools—it drags down productivity, raises costs, and increases your risk of noncompliance. But a modern, cloud-based workforce management solution can help you gain the visibility, insights, and management capabilities you need for an efficient and productive workforce.

Discover five reasons why you should update your time and attendance systems, and learn about the benefits of upgrading. Read More

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Best Practices in Mobile Workforce Management

How can you address the full lifecycle of mobile workforce management and continuously achieve your operational goals? Keep in mind these best practices in planning, executing, and monitoring.  Read More

Mobile Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Managemen

The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper outlines how to best manage a rapid transition to work environments that support a global, mobile, and remote workforce, making the best of their skills and maintaining their identification with the organization, its culture, and its goals. Read More
 
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