Managing the Known and Unknown in Mobile Workforce Management

  • Source: Verisae
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Planning is a critical link to productivity in your business processes. Get it wrong and you lose ground to the competition. Get it right and your service organization can optimize your response, while meeting budget and customer expectations. This white paper discusses planning for the mid-term and long-term as it relates to mobile workforce management—so you can manage the known and unknown in your field service organization.

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CMMS vs EAM: What Is the Difference?

  • Source: IFS
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Every enterprise asset management (EAM) application can be used as a computerized maintenance management system (CMMS), but not every CMMS can be used as, or has the broad functionality of, an EAM application. More specifically, CMMS is essentially about managing maintenance work necessary to sustain an asset, whereas EAM has more to do with managing the asset over its lifecycle to minimize cost and risk while maximizing return. This white paper explores how CMMS applications and EAM applications... Read More

Dynamic Scheduling: The Missing Link to Mastering Field Mobility?

Source Refrigeration & HVAC needed an automated scheduling solution to round out its mobile initiative for a workforce of nearly 500 field technicians. Ease of integration was a key consideration for Source. Find out why the company found IFS 360 Scheduling's dynamic solution appealing. Read More

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