Mastering the Management System

This article from Harvard Business Review describes the design and implementation of a system for strategic planning, operational execution, and feedback and learning. It also presents a range of tools that managers can apply at the different stages, and options for integrating them in a system that links the management of strategy and operations.

Featured Software Research:

Dynamic Scheduling: The Missing Link to Mastering Field Mobility?

  • Source: IFS
  • Written By:
  • Published:
Source Refrigeration & HVAC needed an automated scheduling solution to round out its mobile initiative for a workforce of nearly 500 field technicians. Ease of integration was a key consideration for Source. Find out why the company found IFS 360 Scheduling's dynamic solution appealing. Read More

Mastering Complex CPQ for Dynamic Businesses

Complex configure, price, quote (CPQ) practices are becoming more important to enterprises seeking decisive business advantages. This white paper defines the concept of complex CPQ and summarizes the major trends driving interest in such business practices and enabling technologies. It provides a framework on three main aspects of complex CPQ and reviews the key capabilities of world-class CPQ software to drive sales efficiency with complex sales.  Read More

Case Study: Presbyterian Health

The database system at Presbyterian Health Plan was becoming increasingly expensive and unwieldy. Find out how its database system overhaul enabled agile data management and eliminated redundant infrastructure. Read More

You may also be interested in these related documents:

Mastering SAP CRM Sales: Turn Insights into Action

  • Source: SAP
  • Written By:
  • Published:
Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales. Read More

Mastering Process to Improve Product Development

  • Source: PTC
  • Written By:
  • Published:
With the promise of transforming the way products are developed, product lifecycle management (PLM) is one of the fastest growing areas of technology investment for retailers and brands alike. Best-practice experience shows that the most successful PLM implementations are initiated to support an organization’s key strategic objectives, and ultimately improve profitability through enhanced operational efficiency. Find out more. Read More

Mastering the Customer Experience

Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you manage every part of the interaction and experience your customers have with your company? Learn how to develop a customer-centric approach that will make your customers feel not only connected, but delighted, loyal, and able to be a consistent advocate of your brand. Read More
 
comments powered by Disqus