Maximizing Customer Intimacy by Integrating Data

Retail departments enticed by software which promises to make them better and more accurate often fail to consider that they will need constant input and output of data in order for the software to work effectively. To improve the customer experience, a retail organization needs to fashion itself into an integrated enterprise that relies on a single database. But how?

Featured Software Research:

CMMS vs EAM: What Is the Difference?

  • Source: IFS
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Every enterprise asset management (EAM) application can be used as a computerized maintenance management system (CMMS), but not every CMMS can be used as, or has the broad functionality of, an EAM application. More specifically, CMMS is essentially about managing maintenance work necessary to sustain an asset, whereas EAM has more to do with managing the asset over its lifecycle to minimize cost and risk while maximizing return. This white paper explores how CMMS applications and EAM applications... Read More

3 Tips for Integrating Field Service Management Software with ERP

  • Source: IFS
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Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

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Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence

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  • Source: IDC
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