Measuring the ROI of ERP in SMBs

Enterprise resource planning (ERP) is more than a necessary infrastructure that forms the transactional system of record upon which a business is based. ERP is also the potential source of cost savings and operational improvements. It is also a serious undertaking. This Aberdeen report serves as a roadmap for small to medium businesses (SMBs) to realize the maximum return on investment (ROI) from ERP implementations.

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ROI Case Study: IBM Business Analytics, Accelrys

IBM Cognos Express Xcelerator helped this software and services company earn a 586 percent ROI in just three months by providing deeper insights about products, services and costs. Read More

5 ROI Tips for Enterprise Asset Management Software

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How can enterprise asset management (EAM) software deliver return on investment (ROI)? This whitepaper discusses the five ways EAM delivers ROI so you can plan your selection and implementation around these deliverables. Take advantage of the cost savings and revenue enhancement features EAM offers and avoid the potential problems. Read More

Time and Attendance: The Core of Managing and Measuring Your Workforce

This paper is based on data from more than 200 organizations in Brandon Hall Group’s 2014 Workforce Management Study. It reviews the evolution of time and attendance, the impact of automation and integration, and the key role that time and attendance solutions play in managing and measuring today’s workforce.

Some of the key findings include:
  • Organizations with fully automated time and attendance saw 67% greater year-over-year improvement in customer satisfaction.
  • Organizations automating time and attendance were 73% more likely to have real-time visibility and reporting on current time and attendance data.
  • Workforce analytics was cited as a top workforce management concern, by 54% of organizations, but just 32% indicate they are using workforce analytics tools regularly.
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ERP in SMBs: Exploring Growth Strategies

Small to medium businesses (SMBs) are focusing on growth strategies and customer service—sometimes balancing between the two, but often focusing on one or the other. As companies grow, and improve performance, they are more likely to have invested in an enterprise resource planning (ERP) system. This Aberdeen report is a roadmap for SMBs seeking to grow and improved customer service through their ERP implementations. Read More

ERP ROI in Only 9 Months

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Measuring the ROI of Internal ITIL Investments

The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations. Read More
 
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