Measuring the Value of Metadata

Ignoring the warning signs of missing metadata? Gramm-Bliley-Leach, Sarbanes Oxley (also known as “SOX” and “Sarbox”) and the Patriot Act are forerunners of the regulatory trend that has elevated the need for metadata. Increasing consumer demand for privacy and fallout from corporate accounting scandals are spurring regulatory agencies to putting better teeth into regulations; compliance increasingly depends on an ability to “prove it”—not just by certifying content, but also by demonstrating the process by which the information was developed and managed—and metadata is the key to traceability.

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Comparing the Total Cost of Ownership of Business Intelligence Solutions

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For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions. Read More

Time and Attendance: The Core of Managing and Measuring Your Workforce

This paper is based on data from more than 200 organizations in Brandon Hall Group’s 2014 Workforce Management Study. It reviews the evolution of time and attendance, the impact of automation and integration, and the key role that time and attendance solutions play in managing and measuring today’s workforce.

Some of the key findings include:
  • Organizations with fully automated time and attendance saw 67% greater year-over-year improvement in customer satisfaction.
  • Organizations automating time and attendance were 73% more likely to have real-time visibility and reporting on current time and attendance data.
  • Workforce analytics was cited as a top workforce management concern, by 54% of organizations, but just 32% indicate they are using workforce analytics tools regularly.
 Read More

The Definitive Guide to Engaging Content Marketing

Have you ever wondered what content marketing is? Have you ever wondered why you need it? This guide gives you seven easy ways to identify engaging content marketing and tells you its three major benefits. Beyond that, this guide walks you through the planning, creation, and design stages of developing quality content. You'll also learn about publishing and promoting your content, and measuring its effect.

An effective content marketing strategy helps your brand engage with potential customers early in the buying cycle and build a relationship with them. After reading this guide, you'll have the tools you need to get started and build a successful content marketing strategy. Read More

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How Missing Metadata Affects Text Optimization

When portable document format (PDF) documents are used for medical records, insurance policies, judicial statements—or anywhere that timely and efficient processing of documents is required— inaccurate or illegible characters are unacceptable. Learn how missing or incorrect metadata affects onscreen text rendering in PDF files, and find out how to minimize or prevent the effects of missing metadata. Read More

Productivity or Pain: Measuring the Value of Mobile Investment

Most organizations have already taken steps to extend IT access to employees in remote locations. The questions is, should they continue to extend this process—and how? Mobile technology benefits are often difficult to measure, but the costs of hardware, software, and services are often of such a magnitude that the benefits need to be tangible to justify the cost. Read More

Measuring the Business Value of IT Service

Written for the IT outsourcing community, this document describes an approach for measuring the business value of IT in order to focus service provision activities on areas that are of priority to the client. It introduces a quality improvement process that can decrease the cost of service provisioning without impairing service quality. The intended audience includes those responsible for designing a solution, managers of an existing service, and people bidding for new business looking to differentiate their services. By measuring and reporting on the business value of an IT service, outsourcers' clients see the contribution being made to the success of their clients' business ventures. As a result, the outsourcers' relationships will transition from supplier to partner, they become better placed to exploit new business opportunities, and save money by focusing efforts on areas that are important to their clients. Read More
 
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