Netsuite’s Resilient Subscriber Base

With the success of software-as-a-service (SaaS)-based vendors, more applications are being accessed over the Web. Applications once considered too proprietary or mission-critical for SaaS, such as enterprise resource planning (ERP), are now being delivered as services. After seeing the increasing rates of SaaS adoption, Nucleus Research decided to examine the user base of SaaS vendor NetSuite. Find out what they learned.
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