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Nurturing the Roots of Service-oriented Delivery

Source: Adjoovo
Many failed projects are lamented by analysts and commentators because of the lack of effective metadata management. Your project may fail too—but there are simple steps to avoid the common mistakes that lead to failure. Find out how your service infrastructure affects the agility of your IT systems, and the roles metadata registries, knowledge organization systems, and collaborative tools play in a metadata methodology.


Featured publications:

Comarch Field Service Management
Source: Comarch Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the following: System comprehensiveness (schedules, work time, skills, resources, spare parts, orders, and service level agreement [SLA] information—all in one single system) Automated tasks-resources matching based on technician calendar availability, skills, location, etc. Utilization of supporting mobile technologies, global positioning system (GPS), and geographical information systems (GISs) Service-oriented architecture (SOA) enabling effortless integration with third-party systems Read More...
Core HR: The Foundation for Business Alignment
Source: Aberdeen Group Core HR is at the heart of organization alignment, collaboration, compliance, and results. This Research Brief looks at the challenges organization face when it comes to core HR service delivery, how to lay the technology foundation to support employee data automation and integration, enable the business through analytics, focus on accuracy and compliance, and use the technology delivery to model and enable self-service and business performance. Read More...
Empowering Modern Finance: The CFO as Technology Evangelist
Source: Oracle Modern finance is service-oriented and committed to operational excellence. Modern finance leverages analytical expertise to provide management with data-driven insight and forward-looking guidance. This report explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance. Read More...


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