Operational Business Intelligence: The Lawson Approach

  • Source: Lawson
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Traditional business intelligence (BI) software has not been available to line-of-business managers, frontline employees, or external stakeholders, but that is no longer the case. New BI solutions unite transactional and analytical worlds. Knowledge workers and executives can now analyze operational processes in real time. Decisions can be made and entered back into operational systems combining BI and performance management strategies.

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Self Service Business Intelligence

Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self... Read More

Real-time BPM Benefits Operational Execution

As business performance management (BPM) and corporate performance management (CPM) extend beyond finance to line-of-business managers and operational decision makers, it meets face-to-face with the urgency to support more real-time scenario modeling and decision making. Learn how fast, scalable performance management solutions are key to enabling real-time operational responses to actual results. Read More

The DNA of Collections Success

Business-as-usual when it comes to collections efforts no longer works well. Household debt is growing, debt delinquency rates are higher than before the global financial crisis in 2009, customer contact and collection is getting increasingly harder, and there are operational challenges on top of everything. At a time when everyone’s collection volumes are up and your business is competing with other creditors for your customers’ limited resources, you need to look for innovative strategies that... Read More

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  • Source: The Economist
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Companies in the Americas should lead the world in growth through operational excellence—but they don’t. A 2008 survey shows that less than half promote insight into operations by investing in enterprise resource planning (ERP) and customer relationship management (CRM) software. Companies in the Americas also lag behind Asia-Pacific firms in revenue growth and customer satisfaction. Read more of the survey results. Read More

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  • Source: SAP
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