Optimizing Sales Tax Exemption Management Strategy

Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management (ECM) strategy can help avoid sales tax audit risk while lowering audit assessments and penalties. Learn how to find the right solution for your organization.

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Selling Smarter with CRM

CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several... Read More

Using Service Management Software to Enhance the Customer Experience

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These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come. Read More

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Road Map to Developing a Successful Tax Policy: Nine Critical Components

Sales and use tax compliance is serious business. To reduce your risk of facing a costly audit, you need to invest time and effort up-front by formulating a transaction tax policy. Responding effectively to audits involves knowing about your company, your operations, and your resources. Find out why a tax policy is important to your organization and how to make it part of your business process and procedures. Read More

Five Things to Understand About Your Nexus Footprint

The complexities and fluidities of sales tax nexus can be overwhelming and require the constant attention of a tax expert to navigate, but most small to medium businesses (SMBs) cannot afford that kind of resource internally. Meanwhile, the penalties for undercollecting, underreporting, and underpaying sales tax can be huge. Learn more about nexus issues and how they can impact your business—and your bottom line. Read More

Mid-market CFO Benchmark Survey: The Changing Face of Sales and Use Tax Compliance

When it comes to transaction tax management, midsized companies haven’t much choice. They can either stay the course—increasingly complex and risky—or they can change direction and embrace outsourcing as a way to achieve compliance. Per this survey, only 14 percent are satisfied with their present course. As a viable outsource offering for mid-market tax compliance now exists, such a shift seems inevitable. Learn more. Read More
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