Oracle Vertical CRM Applications: Realizing Business Benefit through Industry Best Practices

  • Source: IDC
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Companies can reduce operating costs and improve the ways they do business by using customer relationship management (CRM) systems that support real-time decision making. But you must ensure you deploy applications that can leverage industry best practices while retaining the competitive differentiation from a well-honed business process and strategy. Learn about the benefits of using CRM with industry best practices.

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Databases and ERP Selection: Oracle vs. SQL Server

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The database is an essential component of enterprise applications such as enterprise resource planning (ERP) and enterprise asset management (EAM). This white paper outlines the advantages and disadvantages of the Oracle and Microsoft SQL Server database platforms. How do the two compare when it comes to reliability, scalability, and total cost of ownership (TCO) when integrated with enterprise software? Read More

Selecting ERP for Oil and Gas Industry Contractors and Vendors

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Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

Guide to IT Best Practices in Application-Aware Network Performance Management

Businesses are constantly striving to do more with fewer resources, and information technology (IT) departments are subject to the same pressures. They must contend with a growing number of applications and an increasingly complex infrastructure. The IT department’s arsenal includes tools for monitoring network, application, server, database, and end user performance, but typically they are not integrated with each other. That means that it’s end users who are detecting poor application performance, and the role of the IT team is reactive.

A modern performance management solution must be easy to use, include comprehensive alerting, and offer reporting that correlates data from each component of an application and the underlying infrastructure. Application-aware network performance management (AANPM) tools aim to provide a holistic view of the performance of interdependent applications, servers, and networks. Such cross-platform visibility enables the IT department to ensure high-performance delivery of critical business applications.

This white paper describes the trends in application performance and network diagnostic tools and the drivers of AANPM. You’ll learn about best practices for implementing AANPM and discover some enterprise use cases. Read More

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To stay ahead of the competition, medical device manufacturers must find ways to speed product development, create manufacturing efficiencies, and increase the effectiveness of sales and marketing investments—while addressing product safety and regulatory compliance. Read about a solution that incorporates best practices while maintaining the flexibility to support the evolving needs of your growing medical device company. Read More

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