Outsourcing for SMBs without Compromising your Sanity

  • Source: inek
  • Written By:
  • Published:
  • (Originally Published On:) )
Small and medium businesses (SMBs) often don’t know how to engage and manage outsourcing initiatives. Both outsourcing provider and seeker should together address several questions when starting a project to outsource business or technology processes. What’s the cost benefit? What are the risks involved? Find out the customer and the vendor perspectives, and how to achieve cost savings and service-level improvements.

Featured Software Research:

Evaluating Routing Software: 4 Things You Can't Do Without

The path to deciding on a routing software solution has some key considerations. These variables will impact the return on investment (ROI) you get and influence how smoothly you can integrate the software into your enterprise.

This paper outlines four key things to consider that will impact ROI and the effectiveness of your transportation and routing management solution. First, the specific industry knowledge and expertise of your routing software vendor will guide you to a better software decision.

Next to consider is the quality, quantity, and accessibility of training for your new routing software. The training and support offered will have a huge impact on its value to your business.

The adaptability and flexibility of your routing solution are also important factors to ensure that the software aligns with your business, and not that your business bends to the software. These are a few things a software partner needs to be able to explain and provide if it’s crucial to your business:
  • Static routing
  • Dynamic routing
  • Off-day deliveries
  • Variables in your route specifications
To tie all of the key routing solution considerations together, you need a technology platform that runs the way your enterprise does. Consider the technical environment that works best for you—is it software as a service (Saas), is it an on-premise system? Talking to fleet managers and asking your software vendor many questions will put you on the path to the right routing solution. Read More

Minimizing the Cost and Impact of a Recall

When a recall occurs, every second counts. Without being able to quickly access all records of inventory movement, tracking information becomes expensive, laborious, and time-consuming. This white paper outlines which features you might be missing in your cloud enterprise resource planning (ERP) system, including data management, full traceability, and active compliance. Read More

Minimizing the Cost and Impact of a Recall

When a recall occurs, every second counts. Without being able to quickly access all records of inventory movement, tracking information becomes expensive, laborious, and time-consuming. This white paper outlines which features you might be missing in your cloud enterprise resource planning (ERP) system, including data management, full traceability, and active compliance. Read More

You may also be interested in these related documents:

Forget Speeds and Feeds-ERP Outsourcing for the Mid-market

If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the various models. The best way to make a comparison in a thoughtful and effective manner is to develop individual specifications matching buyer needs with service provider strengths in order to make an enduring match. Find out how. Read More

Outsourcing Best Practices-A Primer on Outsourcing Governance

The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the relationship. So spend the time and effort required to ensure an effective governance process—and don’t lose sight of the fact that without cultural alignment with your vendor, you’ll only be creating ground rules for debate, not agreement. Read More

Why and How Outsourcing Management and Governance is Critical to Outsourcing Success

Organizations undertaking information technology and business process outsourcing typically are very focused on "doing the deal." This involves assessing service providers, determining geographies from which to source services, developing contracts, defining service levels, and a myriad of other tasks. Yet arguably the hardest part of outsourcing occurs only after the deal is done—performing ongoing outsourcing management and governance. Read More
 
comments powered by Disqus