Overnight Success: Helping Small and Mid-Sized Businesses Prepare for Sudden Spikes in Online Traffic and Sales

  • Source: Neustar
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Just to survive, let alone thrive, smaller businesses need a complete Web infrastructure that is stable, scalable, and secure. And it begins at the very first point of contact between vendor and customer: DNS, or Domain Name System. This white paper examines how managed solutions for external DNS can combat Web site crashes, distributed denial of service (DDoS) attacks, and plain old downtime.

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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises

In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More

Four Reasons Why QuickBooks Is Failing Your Services Business

This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization. Read More

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CRM: A Business Imperative during the Economic Downturn

  • Source: Sage
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The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities—despite the most challenging market conditions. CRM helps ensure you deliver exceptional service to your current customers, building their long-term loyalty. Find out how. Read More

Invest and Innovate Today Grow Your Business Tomorrow

  • Source: SAP
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By automating and optimizing business processes, companies gain the efficiency, clarity, and flexibility they need to support the creative development of products and services. Employees in such an environment spend less time on mundane business tasks, focusing instead on generating new ideas and innovative products. Learn how integrated software solutions can help you invest and innovate to sustain your company’s growth. Read More

Mid-market ERP Solutions Buyer’s Guide

For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit small to medium businesses (SMBs) in the same way? With the increasing number of SMBs, tailored mid-market ERP solutions are now emerging. To reap the full benefit of ERP, however, SMBs must be ready to use it to its fullest capabilities. Find out how. Read More
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