Performance Management Myths and Reality (Part Three of Three)

It has been estimated that two-thirds of all complex technology solutions, such as customer relationship management (CRM), enterprise resource planning (ERP), and performance management result in less than successful outcomes. Implementing a complex technology-enabled performance management solution is a worthwhile, but significant challenge. That’s why the implementation of technology must be a small part of a larger change effort.

Featured Software Research:

Three Oilfield Service Problems and How to Solve Them with Mobile Software

  • Source: IFS
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Oilfield services is a growth industry—many companies in this segment must quickly adopt processes to scale up their operations while maintaining the integrity of their work. Enterprise service management (ESM) software, encompassing enterprise asset management (EAM), maintenance repair and overhaul, field service management, and other business and service disciplines, can deliver best practices associated with more mature service industries. Read More

Counting the Cost of Network Efficiency

It is hard to quantify the costs of poor network or application management, but they include lost productivity due to time spent fixing problems and increased capital and operating expenses. But when creating IT budgets, organizations need to consider the impact of investment in network and application management on overall revenues. IT efficiency should be a priority item for any corporate agenda, and executives need to understand that the network is not only a core part of what their organization... Read More

The Business Value and ROI Achieved with Riverbed in Analyzing, Diagnosing, and Resolving Application Performance Issues

  • Source: IDC
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As organizations rely on IT to support critical business processes to an ever-greater degree, the importance of application performance management (APM) is growing. Organizations need to ensure that applications are operating at top efficiency from end to end to support critical business processes.

To better understand the business value of Riverbed APM solutions, IDC conducted a study of Riverbed customers, examining how they deployed and are using APM tools. The analysis showed that these... Read More

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New Realities of Retail Workforce Management: Myths versus Facts

With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage. Read More

Performance Management Myths and Reality (Part Two of Three)

Setting up a performance management system can deliver immense value to your organization. But in order to successfully execute a performance management system, and to avoid critical missteps, you need to focus on the three important core processes that must be launched and navigated—before you launch the performance improvement process. Read More

Performance Management Myths and Reality (Part One of Three)

Performance management systems have become an important tool in building an organizational culture of choice, and can deliver tremendous results. However, it’s not very common to have a comprehensive “road map” when embarking on a performance management system implementation—which can lead to serious mistakes in dealing with the people, process, and technology of performance management. Read More
 
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