Pharmaceutical CRM

Featured Software Research:

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises

In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More

Enterprise On-Demand CRM Comparison Guide

This guide provides a feature list comparison of 12 on-demand CRM products for businesses. Read More

You may also be interested in these related documents:

Customer Relationship Management: Absalon International Accreditation Report

  • Source:
  • Written By:
  • Published: November 23 2012
This customer satisfaction report consists of how Absalon, a customer resource management (CRM) provider of CRM software implementation and services, fared in the eyes of their client references.

Absalon received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by Absalon’s client references. The survey evaluated the overall satisfaction,... Read More

Improving Customer Relationships: An Integrated Approach

  • Source: The Economist
  • Written By:
  • Published:
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than 40 percent of companies surveyed do not have a formal customer relationship management (CRM) strategy in place. And those that have one still struggle with CRM at nearly every stage. Learn more about areas where you can improve your own CRM system strategy. Read More
 
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