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Professional Services Business Process Alignment

Source: Service Performance Insight
Rapid growth is changing the professional service sector (PS) with increased emphasis on vertical industry knowledge, business process change, and quality execution against a backdrop of skilled workforce shortages. Read about the challenges PS executives face as they continue on their path toward expansion, higher revenue, and profit, and the cloud-based business applications they rely on to transform their operations.


Featured publications:

Antidot Collaboration Services
Source: Antidot Today, information is at the heart of your enterprise’s decision process. But the right information must be accessible to the right people at the right time for them to use it to take appropriate action. Read this brochure on Antidot Collaboration Services (ACS) and see how you can enrich, organize, and discover information in a flexible, intuitive, and cooperative way for the success of your business. Read More...
Four Reasons Why QuickBooks Is Failing Your Services Business
Source: NetSuite This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization. Read More...
The How-to Guide to Optimizing Your Professional Services Organization
Source: RTM Consulting Consultants spend considerable time thinking about their clients’ businesses, discussing key elements of their strategy and business model. But the professional services (PS) executive team also needs to manage the tactical and operational activities of the PS organization. This document represents key aspects of a PS management routine that will help streamline your focus and heighten your ability to execute. Read More...


You may also be interested in these related documents:

Taking Control of Your Business: Growing Profitably in the Professional Services Market
Source: SAP How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best-practice solutions to gain control over every aspect of business—from business development to resource planning to billing. Firms that plan and staff projects by relying on combinations of spreadsheets and management instinct will fall behind. Read More...
Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms
Source: Deltek, Inc. Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or integrate their knowledge base. Read More...
Service Productization
Source: Epicor Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence. Read More...

 
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