Quality Management

  • Source: 3i Infotech
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In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not always easy. For success, quality awareness must begin at the conception of the product and continue throughout the various stages of its development. To improve in this area, many manufacturers are now adopting the total quality management (TQM) approach.

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If you need a new phone system, this buyer’s guide will bring you closer to taking the first steps of testing a system and making the move. Go for it. All you have to lose is lousy call quality and expensive maintenance payments for your wheezing old phone system. All you have to gain is higher quality, lower prices, more features, easier growth options, better system management, and improved customer service. Read More

Using Service Management Software to Enhance the Customer Experience

  • Source: IFS
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These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come. Read More

Using ERP for Process Manufacturing Quality Management

  • Source: IFS
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Today, process manufacturing executives need to think about more than core batch and recipe management capabilities when considering software solutions like enterprise resource planning (ERP). Due to both regulatory and market factors, quality management and documentation of the quality and content of goods produced is essential. Advancing environmental awareness and the ability to handle recalls both factor into this increased focus on quality.

Customers have high expectations of manufacturers... Read More

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