ROI Case Study: IBM Business Analytics - Cincinnati Zoo

This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The organization needed to combine its data and improve its reporting capabilities for various data types. The BI solution significantly improved the decision-making capabilities of the organization’s executive team, mid-level managers, and employees.

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

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For manufacturers, business success can be influenced by a strong quality management system. This case study looks at how metal stamping manufacturer Ralco Industries uses the Plex Manufacturing Cloud to automate quality. Read More

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