Realizing the Potential of IMS with an IMS Charging Solution

  • Source: Amdocs
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Internet protocol multimedia subsystem (IMS) is transforming service providers’ networks by helping roll out blended voice-data-content services for wider markets. But before you implement IMS architectures to deliver more complex offerings, you need to know how IMS impacts your IT environment—and to address vital questions related to profitability and pricing, return on investment (ROI), and quality of service.

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Selecting ERP for Oil and Gas Industry Contractors and Vendors

  • Source: IFS
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Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

From VAR to Solution Provider: Five Strategies for Business Transformation

  • Source: Computer Economics, Inc.
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The traditional value-added reseller (VAR) business—comprised of companies that add features or services to an existing product and then resell it as an integrated product or complete solution—has become more challenging, with declining product margins, increasing competition, and lower-cost alternatives to proprietary products. The pressures are causing many VARs to grow their businesses from simply selling products to offering more comprehensive solutions built on a richer set of services and recurring revenue models.

For decades, VARs have been an important channel for original equipment manufacturers (OEMs), like computer manufacturers and software vendors, to reach customers. The “value-add” can simply be to provide local implementation and hands-on support or it can involve adding other hardware, software, and services to tailor the OEM’s product to a specific industry, problem, or use. In many markets, customers prefer buying from VARs instead of directly from OEMs, as VARs are closer to the customer, offer local support, and are in a better position to develop long-term relationships.

The VAR business model has been attractive in the past, as it was profitable to resell OEM products. Over the past decade, however, product margins have been shrinking as the result of several long-term trends. In this report, learn about five strategies for making the transformation from VAR to solution provider. The changes needed require a new view of the business and a new mindset, to move from a deal mindset to long-term customer relationships, become invested in customer success, and transition from cash up front to realizing revenue over the life of a contract. Read More

The Complete Guide to Google Apps Security: Building a Comprehensive Google Apps Security Plan

Innovative cloud technologies require new ways of approaching security when it comes to data; traditional systems may be outdated and no longer suffice. Google Apps for Work does provide security within their system, but every company should check for potential protection gaps that may remain. When used in conjunction with other apps, Google Apps for Work gives your business the best protection and fully secures your company’s data. Ensuring your business has the top security measures in place allows people to work with confidence within the cloud, whether workers are onsite or mobile.

This Google Apps for Work protection guide outlines a detailed five-point plan for even greater data security by way of
  • securing core data
  • enhancing email protection
  • extending data recovery
  • locking down document security
  • saving Gmail and Docs for compliance
In this white paper you’ll learn how to customize and configure a variety of Google Apps for Work settings to your company’s specific needs, in a clear step-by-step process. In addition to self-customization, read how your team can further secure core data by using additional solution applications concurrently with Google Apps for Work such as CipherCloud to protect e-mail, Backupify to retain and restore data, Cloudlock for document protection, and Vault to help with compliance issues.  Read More

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IMS Reconciliation White Paper

Widespread acceptance of the principles in the Third Generation Partnership Project (3GPP) IP Multimedia Subsystem (IMS) is nearing a level that would indicate the communications industry is close to reaching a de facto convergence architecture. We look at similarities and differences between the MultiService Forum R2 (physical) architecture and the 3GPP R6 Core IMS functional architecture. Read More

The Convergent Mediation Solution--Competitive Advantage Enabler

The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper. Read More

The future of voice and real-time services in mobile networks

Mobile network operators (MNOs) and over the top (OTT) providers are struggling to find services that will attract end users’ attention. MNOs need new tools in order to stay competitive, and one such tool is IMS. IMS provides a standardized framework for service delivery of real-time applications with guaranteed quality of service (QoS). Read this white paper for more information on IMS and other technologies to optimize your network. Read More
 
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