Reaping the Benefits of Next-generation Dashboards

  • Source: Ziff Davis
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The old approaches for collecting, assimilating, and delivering business intelligence (BI) data have not kept pace with today’s increasing demand for rapid decision making. Many companies use static reports and ad hoc queries, but fewer companies use dashboards and portals—which often lack the interactivity required for navigation and visualization of business data. Learn how a next-generation dashboard solution can help.

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Usability as an ERP Selection Criteria

  • Source: IFS
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Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces. Read More

Top 5 Considerations for Your Next Phone System

All businesses need a phone system, and today’s phone systems are based more on software than hardware. This guide has been prepared to outline the top considerations in selecting a phone system. Read More

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The Benefits of Next-generation ERP

Rapid changes in the market and in customer needs mean small to medium businesses (SMBs) must work harder to stay competitive. Setting and achieving goals in this economic environment is increasingly difficult. Upgrading to a next-generation enterprise resource planning (ERP) can be a way to manage change—and even benefit from it. Learn more about how to customize an on-demand ERP solution that’s right for you. Read More

Next-generation Data Auditing for Data Breach Protection and Risk Mitigation

  • Source: Tizor
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Data breaches and leaks are on the rise—and the consequences, from theft of identity or intellectual property, can seriously compromise a company’s reputation. Stolen laptops, hacking, exposed e-mail, insider theft, and other causes of data loss can plague your company. How can you detect (and respond!) to breaches and protect your data center? Learn about the functions and benefits of an automated data auditing system. Read More

How to Define Your Next Generation Contact Center Strategies

A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied with its performance. In the past, contact centers benefited from advances in information and technologies, yet many companies struggled to determine how they could take advantage of these benefits. Find out how embracing both old and new technologies today can work. Read More
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