Reconciliation: A Basis for Interconnect Settlements

When telecom operators interconect to send or receive different types of traffic, call detail records (CDRs) are generated at both ends. These CDRs need to be reconciled periodically to find errors, if any. While there are industry standards for resolving these errors, comprehensive reconciliation solutions do exist that focus on the issue from a billing perspective.

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Services Resource Planning: How Integrated PSA, CRM, and Financials Can Transform Your Services Business

Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource planning (SRP) provides the basis of a system covering everything from initiation and planning to resource management, execution, and closing of projects and services.

Services- and project-based organizations make up a larger part of the business landscape today, as the economy has become more service- and project-driven in recent years. This project-driven service economy depends upon knowledge-worker productivity, and accurately predicting this productivity, including the time, skills, materials, and intellectual property that are required to produce favorable client outcomes, can help companies to succeed in a competitive landscape.

Whereas many companies still use standalone accounting, CRM, and PSA solutions that are not integrated, the new SRP applications in the cloud have emerged to remove those silos and manage the entire project lifecycle. Read this white paper to find out more about services resource planning and why professional services businesses need to consider this new type of software to help manage their project lifecycles. Read More

Services Resource Planning: How Integrated PSA, CRM, and Financials Can Transform Your Services Business

Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource planning (SRP) provides the basis of a system covering everything from initiation and planning to resource management, execution, and closing of projects and services.

Services- and project-based organizations make up a larger part of the business landscape today, as the economy has become more service- and project-driven in recent years. This project-driven service economy depends upon knowledge-worker productivity, and accurately predicting this productivity, including the time, skills, materials, and intellectual property that are required to produce favorable client outcomes, can help companies to succeed in a competitive landscape.

Whereas many companies still use standalone accounting, CRM, and PSA solutions that are not integrated, the new SRP applications in the cloud have emerged to remove those silos and manage the entire project lifecycle. Read this white paper to find out more about services resource planning and why professional services businesses need to consider this new type of software to help manage their project lifecycles. Read More

The Wizards Behind Google Apps: Advice for Admins From Admins

Your organization’s IT staff is crucial to the successful implementation and maintenance of Google Apps. In this white paper, learn how to help your IT department get ready for the move to Google Apps and hear from a variety of IT specialists that have already been through the transition process. Read first-hand accounts from IT experts about the collaborative and financial benefits of switching to Google Apps’ cloud services, the ease of the data migration process, and how to use Google Apps Directory Synch (GAPS) to configure and synchronize accounts. Learn details on how to protect your data with the use of Google Vault and other third-party services to monitor data storage and further secure your information. An overview of mobile device management is also provided.

No transition is problem-free, so this Google Apps guide offers a comprehensive list of other helpful resources for reference, if any issues present themselves during transition and training. Ten time-saving tips for setting up efficiently are also included. Google Apps recommends starting by slowly introducing Gmail and Drive across your organization, adding and expanding Google Apps tools with the success of this base introduction. Learn how your IT department will save time as cloud-based software improves rapidly, adding and improving features on a monthly basis with little interruption to your organization. Following the guidelines in this white paper, you’ll ensure the smoothest possible transition to Google Apps. Read More

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Improving Intercompany Reconciliation for a Faster Close: Driving Financial Excellence

  • Source: SAP
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Are you moving beyond the need to comply with legislation like the Sarbanes-Oxley Act (SOX), to focus instead on driving sustainability and control in your processes? Do you have an initiative to support the fast close—or does your ability to complete your accounting cycles and close your books need a boost? Learn about technology and a methodology that can help you deal with the intercompany reconciliation challenge. Read More

Beyond Hero Numbers: Factors Affecting Interconnect Performance

Interconnect performance has become a key factor in application and system performance, and this will increasingly be the case as applications become more complex. Indeed, latency and bandwidth are not the only factors defining interconnect performance. Discover the truth behind common interconnect performance misconceptions, and gain a better understanding of how your interconnect solution will perform. Read More

What Is Interconnect Billing?

When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration. Read More
 
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