Retained IT Staff: On e Size Doesn’t Fit All Models

Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do companies determine if they have the right model of retained staff? Or how much of a firm’s IT should be outsourced? What are the typical billing models used by service providers? Get help with these and other questions, addressed from the service provider’s perspective.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

Optimizing Bandwidth: Why Size Doesn’t Always Matter

Network managers have to balance the need for increased speed of response and the best possible end user performance, and the need to reduce costs.

Traffic on the network expands to fill the available bandwidth, resulting in degraded performance across the most congested links. Network managers have to be able to show that a link is experiencing congestion for a significant amount of time due to legitimate business usage before they can add additional capacity. But approaches such as peak or average utilization and traffic totals provide limited insight into and understanding of network congestion.

To optimize the use of existing capacity and make the business case for more bandwidth, network managers need to ask themselves a number of questions. In this white paper, a new approach to getting needed information about network congestion is discussed. Principles to consider for effective capacity planning are discussed, as well as the limitations to traditional approaches to managing network capacity, and a solution called burst utilization is given, to measure performance and save network managers time.

A burst-style view shows the links spending the most amount of time in a congested state and the time in that state. Using this information, the network manager can explore why the link is busy and whether additional bandwidth is needed, and identify any links where capacity could be reduced. By using existing bandwidth more effectively, they may be able to improve the end user experience.  Read More

Application-Aware Network Performance Management for Dummies

Organizations depend on their networks and applications for the success of their business. Traditionally, networks and application performance were monitored separately, but they are increasingly interdependent. When a user experiences network difficulties, it doesn’t matter to the user where the problem lies—it matters only that he or she get the service expected.

Application-aware network performance management (AANPM) is a new, integrated approach to monitoring service. This e-book explores the need for an integrated approach for visibility into your network and the concept of AANPM. You’ll discover the use cases for AANPM and the building blocks for an effective AANPM solution.

With AANPM you’ll improve diagnostics so you can monitor your network proactively and strengthen your physical and virtual infrastructure. With end-to-end visibility, AANPM will help to correlate and analyze performance data across the network to better support business-critical applications. Read More

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How TOC Distribution Increases Profits

In a supply chain managed according to the theory of constraints (TOC), it is clear that there are so many common improvements that virtually all companies will benefit. It doesn’t take long for TOC companies enjoying greater sales and lower expenses to gain not only market share, but market dominance. Find out how you can work these principles into your organization with the help of a TOC solution for distribution. Read More

9 Key E-mail Strategies for 2008

Many marketers are continuing to improve subscriber engagement levels in their e-mail campaigns. But sending more e-mail doesn’t necessarily drive more revenue in the long run. Sending more relevant e-mail does. Learn about nine key strategies for e-mail marketing success, including best practices for reactivation techniques, automatic message-based e-mail, and the all-important preference center for your subscribers. Read More

Optimizing Bandwidth: Why Size Doesn’t Always Matter

Network managers have to balance the need for increased speed of response and the best possible end user performance, and the need to reduce costs.

Traffic on the network expands to fill the available bandwidth, resulting in degraded performance across the most congested links. Network managers have to be able to show that a link is experiencing congestion for a significant amount of time due to legitimate business usage before they can add additional capacity. But approaches such as peak or average utilization and traffic totals provide limited insight into and understanding of network congestion.

To optimize the use of existing capacity and make the business case for more bandwidth, network managers need to ask themselves a number of questions. In this white paper, a new approach to getting needed information about network congestion is discussed. Principles to consider for effective capacity planning are discussed, as well as the limitations to traditional approaches to managing network capacity, and a solution called burst utilization is given, to measure performance and save network managers time.

A burst-style view shows the links spending the most amount of time in a congested state and the time in that state. Using this information, the network manager can explore why the link is busy and whether additional bandwidth is needed, and identify any links where capacity could be reduced. By using existing bandwidth more effectively, they may be able to improve the end user experience.  Read More
 
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