Running and Optimizing the Business of IT: The SAP Best-practices Approach

  • Source: IDC
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IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

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Best Practices for a BI and Analytics Strategy

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A growing number of organizations are moving toward having more pervasive business intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market. This white paper addresses several questions that BI customers are facing. Read More

Counting the Cost of Network Efficiency

It is hard to quantify the costs of poor network or application management, but they include lost productivity due to time spent fixing problems and increased capital and operating expenses. But when creating IT budgets, organizations need to consider the impact of investment in network and application management on overall revenues. IT efficiency should be a priority item for any corporate agenda, and executives need to understand that the network is not only a core part of what their organization... Read More

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Running and Optimizing IT: A Best-practice Approach

  • Source: IDC
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IT has long been one of the best ways to address business challenges. Yet significant obstacles at the level of IT infrastructure stand in the way. Siloed IT operations and rigid IT management processes can impede business agility. When IT partners with the business to act less as a technology provider and more as a service provider, business objectives can be achieved more efficiently and cost-effectively. Find out how. Read More
 
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