Secrets for Choosing a Reliable Vendor

The main consideration for companies considering outsourcing is cost savings. Because efficiency is key when choosing a vendor, most companies end up collaborating with different outsourcing firms that cater to their different needs. However, recent studies have shown that more companies are hiring providers that can offer different services and meet a variety of needs. Learn what this trend means for your company.
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Safe and Reliable Asset Management in Nuclear Power Plants

  • Source: IFS
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This white paper presents an overview of IFS Applications for asset management of nuclear power plants, including corrective, preventive, and condition-based maintenance functionality for safe work management in a hazardous environment. Also included are asset lifecycle management tools to track changes to the assets that affect operational limits and conditions (OLCs). Read More

Six Essential Considerations When Choosing a Field Service Software Solution

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There are numerous CRM, call center, help desk and ERP solutions available that can help companies control and manage their call center and customer support activities more effectively. However, field service requirements are much more complex and diverse than call center and customer support functions. Therefore, it is essential that companies considering software for field service evaluate, select, and deploy software designed specifically for field service. If you're in the process of evaluating field service software, be sure that both the solution and the vendor selected conform with each of the six criteria described in this white paper. Read More

Anatomy of a Decision—BI Platform vs. Tool: Choosing Birst over Tableau for Enterprise Business Intelligence Needs

This report summarizes the decision process of five firms as they navigated the BI vendor selection process with a specific focus on two often compared competitors. The five studied firms are current Birst customers and considered Tableau during their solution selection process. It is the aim of this report to distill the key alignments of business needs and solution strengths that ultimately led them to choose Birst. Read More

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Checklist: Choosing the Right Financial Services Vendor

Today’s economic environment requires you to evaluate whether your current financial institution is in it for the long haul and can offer the full breadth of services that you may need. Many of these vital services can be delivered from one source—your bank. Your primary concern in selecting a financial services institution should be the security of your assets and data. Find out what to look for, and what to avoid. Read More

7 Questions Most CRM Vendors Are Afraid You’ll Ask: Success Secrets for Managing Customer Management Software

Choosing the right customer resource management (CRM) application involves looking at its ability to solve many business challenges—both expected and unexpected. Analyzing CRM applications for their problem-solving acumen can help your business successfully select a platform that improves the way you do business, drives profits, and reduces risk, while minimizing IT resource requirements. Read More

Making the Sound Choice: Avoid the Common Pitfalls When Choosing a Saas Vendor

Organizations are frequently turning to software-as-a-service (SaaS) solutions for their customer relationship management (CRM) needs. But there are risks when deploying any solution at scale, especially if you select the wrong vendor. This e-book aims to help organizations make a smart CRM choice. Read More
 
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