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Service Delivery Innovation: Creating Client Value and Enhancing Profitability

Source: SAP
The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.


Featured publications:

SBS Group
Working with clients, not just for them, SBS Group enables companies to go from “what is” to “what’s possible” through individualized business technology solutions and best practices.  Our industry centric focus and technical excellence combined with our delivery methodology has our clients’ business at its core - helping them reach their destination quickly and efficiently.  We bring fresh ideas to advance their business, help them navigate through alternative solutions, and provide support with an award-winning team of professionals.  Feedback from our clients reinforces our unique partnering approach and helps us maintain one of the best client retention rates in our industry.  SBS Group is a national Microsoft master VAR (Value Added Reseller) and Gold Certified Partner.  Over the past 25 years, we have been recognized as a Microsoft Partner of the Year (Microsoft Dynamics SL), a Microsoft Inner Circle Member and a Microsoft President’s Club Member. The company is headquartered in Edison, New Jersey and operates 37 other offices across the United States. Read More...
Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey
Source: SuccessFactors Every small and medium-size business needs to map out a comprehensive talent strategy. Read this white paper to learn how you can help your company avoid roadblocks. Understand how you can navigate major changes such as growth, expansion, efficiency, and innovation. Read More...
Reflexis solutions help drive retail profitability
Source: Technology Evaluation Centers Published On: April 15 2014 Our analysts make sense of the enterprise software market
and offer guidance for your software selection. Read More...


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