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Sharing Secrets

Source: Online Insight, Inc.
The fundamentals of business are fairly simple. Customers have needs, and preferences about the products and services that will fill those needs. Businesses, on the other hand, have products or services with features that offer value. Win–win business transactions provide products or services with the features that best satisfy customer needs. This builds lasting relationships—and long-term organizational success.


Featured publications:

Salesforce.com
Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforce.com allows customers to extend and integrate the Salesforce.com family of products. Salesforce.com customers can also test, trial, "install" and share applications via the Appexchange, salesforce.com's on-demand application sharing service. Salesforce's suite of social business solutions is intended to support enterprises in their efforts to foster and encourage information sharing and innovation in real time. Key features include: social network applications (profiles, status updates, groups, document sharing, feeds, etc.), employee development, motivation and evaluation capabilities (social goals, coaching, badges, performance summaries, etc.), and product innovation (post, view, rate ideas). Salesforce.com manages customer information for approximately 16,900 customers and more than 308,000 paying subscribers. Founded in 1999, Salesforce.com has offices in North America, Europe, and Asia. It trades on the New York Stock Exchange under the ticker symbol "CRM." Read More...
6 Secrets to Simplify Field Service
Source: ServiceMax Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More...
Secrets to Business Growth: Tips from 3 Successful Entrepreneurs
Source: Salesforce.com Most small business owners grapple with the stressful question of how to maintain and grow their business. To give you a head start answering those questions, the leaders of three rapidly growing businesses agreed to share the secrets to their success. Read on to ¬find out what helped these businesses perform to their maximum potential and sustain impressive growth. Read More...


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