Sharing Secrets

The fundamentals of business are fairly simple. Customers have needs, and preferences about the products and services that will fill those needs. Businesses, on the other hand, have products or services with features that offer value. Win–win business transactions provide products or services with the features that best satisfy customer needs. This builds lasting relationships—and long-term organizational success.
  • Written By:
  • Published On:
  • (Originally Published On:) )
 
comments powered by Disqus


Featured publications:

Enabling Real-Time Sharing and Synchronization over the WAN

Driven by increasing business demands and the availability of technologies like in-memory databases, change data capture software, big data storage systems, and complex event processing engines, some organizations are looking to enterprise data grids to accelerate, optimize, and scale their IT infrastructure. Managing big data scale transactional and event stream information is about more than just storing massive amounts of data; it requires the intelligent collection, filtration, sharing and exposure of information via enterprise apps connected by LANs, WANs, and cloud/grid environments.
  • Written By:
  • Published On:

You may also be interested in these related documents:

Secrets for Choosing a Reliable Vendor

The main consideration for companies considering outsourcing is cost savings. Because efficiency is key when choosing a vendor, most companies end up collaborating with different outsourcing firms that cater to their different needs. However, recent studies have shown that more companies are hiring providers that can offer different services and meet a variety of needs. Learn what this trend means for your company.
  • Written By:
  • Published On:

Ten Secrets to Successful Customer Service

Customers are your company’s most precious resource. Consistent service is a must, no matter what your volume of inquiries. That’s why it’s so important to provide great customer service. Companies that provide a superlative service experience keep their customers satisfied and loyal. And that’s a significant competitive advantage. But what are the secrets to accomplishing this and generating bottom-line benefits?
  • Written By:
  • Published On:

CRM Secrets of ROI and TCO

There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software.
  • Written By:
  • Published On: