Six Keys to Smarter Cross Channel Integration

  • Source: Oco, Inc
  • Written By:
  • Published:
  • (Originally Published On:) )
Multichannel retailers need visibility into data metrics in order to bring all channels, products, and customer segments together. For true visibility, you need retail software that integrates all the information from disparate systems for the most detailed data analysis possible. Discover the top six factors to consider when evaluating multichannel business software, so you can optimize your business performance.

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Antidot.net Channel on YouTube

  • Source: Antidot
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  • Published: October 7 2013

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises

In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More

Retail Retold: Is IoT Changing the Face of Omni-Channel Retail?

  • Source: Microsoft
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  • Published: December 16 2014
Join Microsoft Dynamics' Duncan Taylor and TEC analysts P.J. Jakovljevic and Raluca Druta for this discussion about the retail industry, focusing on the challenges and opportunities with omni-channel retailing, and how the Internet of Things (IoT) is altering the retail world for both consumers and merchants. Read More

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