Small Call Centers: Challenges and Opportunities

  • Source: TDI Inc.
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Call centers are mission critical to companies of all sizes. The quality of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have the same needs to drive customer satisfaction, grow revenues, control costs, and capture valuable market intelligence. Learn about an integrated call center solution designed for the needs of smaller companies.

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Retail Retold: Is IoT Changing the Face of Omni-Channel Retail?

  • Source: Microsoft
  • Written By:
  • Published: December 16 2014
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