Strategic Workforce Planning: Winning Scenarios for Uncertain Times

Workforce planning—systematically aligning business strategy, human capital strategy, and budgets to ensure that talent with the right skills is in place to support anticipated and unanticipated business scenarios— is a hot topic for companies today. This report outlines the strategies processes, tools, and capabilities that organizations are putting in place to achieve the greatest returns on workforce planning efforts.

Featured Software Research:

5 Ways ERP Can Help You Implement Lean

Lean delivers what companies need in today's competitive world: shorter lead times, improved quality, reduced cost, increased profit, improved productivity, and better customer service. Lean advocates have come to recognize that enterprise resource planning and lean work well together: the five lean principles are supported and enhanced by the information control and management tools delivered by end-to-end enterprise software suites. Read More

How to Successfully Select an ERP System in Eight Simple Steps

If you’re looking for your first enterprise resource planning (ERP) system or looking to upgrade from an existing system, the evaluation, selection, and implementation process is a long-term strategic decision for your organization. To help you through this process, here are eight simple steps for a successful ERP system selection. Read More

Four Types of Configurators: Which One Is Right for Your Business?

Companies that build configurable, multi-option, and customizable products are finding that a configurator can provide a competitive edge by reducing lead times, automating quotation documentation, increasing workforce efficiency, eliminating errors and rework, and increasing customer satisfaction. This white paper highlights the functionality that companies are looking for in a configurator today, and examines the scope of the four broad categories of configurators on the market.  Read More

You may also be interested in these related documents:

Financial Planning, Budgeting, and Forecasting: Managing in Uncertain Economic Times

New economic conditions are driving companies to become increasingly cautious about the near future. But focusing on improving flexibility to dynamically account for change shifts focus away from budget accuracy—putting you at risk of falling short of shareholder expectations. To achieve best-in-class status, you must plan, budget, and forecast more efficiently for improved agility, accuracy, and corporate performance. Read More

Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation

  • Source: SAP
  • Written By:
  • Published:
Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment. Read More

Workforce Analytics: Changing and Winning the Game

Human resources (HR) is an increasingly strategic player in gaining a competitive advantage, especially in terms of workforce analytics. But HR organizations struggle when they spend too much time gathering data instead of acting on it. By implementing a comprehensive workforce analytics solution, they will start to win the "changing game" and—more importantly—drive corporate results that matter. Read More
 
comments powered by Disqus