Strategic Workforce Planning: Winning Scenarios for Uncertain Times

Workforce planning—systematically aligning business strategy, human capital strategy, and budgets to ensure that talent with the right skills is in place to support anticipated and unanticipated business scenarios— is a hot topic for companies today. This report outlines the strategies processes, tools, and capabilities that organizations are putting in place to achieve the greatest returns on workforce planning efforts.
  • Written By:
  • Published On:
  • (Originally Published On:) )
 
comments powered by Disqus


Featured publications:

Performance Management Framework for Mobile Workforce Management and Field Service

Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization.
  • Written By:
  • Published On:

Best Practices in Mobile Workforce Management

How can you address the full lifecycle of mobile workforce management and continuously achieve your operational goals? Keep in mind these best practices in planning, executing, and monitoring.
  • Written By:
  • Published On:

Human Capital Analytics Drives Strategic Business Decisions

Managers need high-quality information about their workforce to recruit and retain the best people and maximize employee productivity. In this white paper from Ventana Research and IBM, learn how analytics tools can help you uncover insights about work groups and individuals to help engage, support, and motivate employees and further your organization’s business goals.
  • Written By:
  • Published On:

You may also be interested in these related documents:

Financial Planning, Budgeting, and Forecasting: Managing in Uncertain Economic Times

New economic conditions are driving companies to become increasingly cautious about the near future. But focusing on improving flexibility to dynamically account for change shifts focus away from budget accuracy—putting you at risk of falling short of shareholder expectations. To achieve best-in-class status, you must plan, budget, and forecast more efficiently for improved agility, accuracy, and corporate performance.
  • Written By:
  • Published On:

Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation

Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment.
  • Written By:
  • Published On:

Workforce Analytics: Changing and Winning the Game

Human resources (HR) is an increasingly strategic player in gaining a competitive advantage, especially in terms of workforce analytics. But HR organizations struggle when they spend too much time gathering data instead of acting on it. By implementing a comprehensive workforce analytics solution, they will start to win the "changing game" and—more importantly—drive corporate results that matter.
  • Written By:
  • Published On: