Study Reveals Top 10 Requirements for Improving Event Resolution in IT

A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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10 Reasons to Use Storage Performance Validation Processes

From determining the best flash/SSD deployment strategy to ensuring a smooth private cloud migration, storage architects have a better way to ensure performance and optimize costs for their future storage products. Read this info brief on the top 10 reasons to adopt storage workload modeling. Read More

10 Accounting Practices Heading the Way of the Dinosaur

Are you guilty of "business as usual"? Inefficient, old school accounting systems can hold your business back. This list runs down the top 10 outdated accounting practices because they simply present far too many risks for your business. These days, there are modern, simple yet powerful technologies that can streamline every component of your finance department. Read More

CRM's Dirty Little Secret: How to Avoid CRM Sticker Shock

When making a customer relationship management (CRM) decision, it’s important to ensure your deployment will not be hit with hidden fees or other extra costs that reduce the return on investment. This study reveals the total cost of ownership (TCO) among the four leading midmarket CRM solutions. Read More

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Five Ways to Positively Impact Customer Retention and Business Operations

  • Source: Infor
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Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making. Read More

10 Ways to Sell Upper Management on a Network Upgrade

There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with 10 tips that can help you sell the members of your upper management team on a network upgrade. Read More

The Importance of Component Event Management in a PLM Strategy

Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being developed to help implement this concept and improve business performance. Read More
 
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