Technology Refresh Migration Path

Storage area networks (SAN) continue to grow in size and complexity. Often, the ongoing cost of maintenance and upgrades exceeds the initial acquisition and implementation cost. The ideal solution is to find an architecture that provides a simple migration path without disrupting the existing infrastructure. A stackable fibre channel switch can deliver—without diminishing your ability to upgrade and expand in the future.

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PBX to VoIP Migration Checklist

A migration from T1/PBX (public branch exchanges) to voice over IP (VoIP) takes some planning and IT support, but the savings can be substantial. This short checklist can help get you started to make the switch to VoIP.  Read More

When Customers Call, and They Will, Will Your IVR Be Ready?

Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method... Read More

Converging Branch IT Infrastructure the Right Way

Many organizations continue to struggle with outdated IT architectures in branch offices. There is a fundamentally better and less costly way to architect your branch IT. Whether driven by a server refresh project, or by the need to solve a more acute problem posed by your branch IT, adopting a branch converged infrastructure solution as your next branch architecture can drive significant dollar savings while securing data and improving recovery.  Read More

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A Roadmap to Data Migration Success

  • Source: SAP
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Many large business initiatives and information technology (IT) projects depend upon the successful migration of data—from a legacy source, or multiple sources, to a new target database. Effective planning and scoping can help you address the associated challenges and minimize risk for errors. This paper provides insights into what issues are unique to data migration projects and to offer advice on how to best approach them. Read More

MS Access 2003 Migration Guidelines and Procedures

Developers obviously need to leverage best techniques to migrate MS Access applications to the MS SQL Server and Oracle Client/Server database platforms. However, they can also benefit from a presentation of specific migration procedures; guidance on which migration path makes the most sense; and a list of criteria to assist with the decision on whether to migrate at all. Read More

Achieving a Successful Data Migration

The data migration phase can consume up to 40 percent of the budget for an application implementation or upgrade. Without separate metrics for migration, data migration problems can lead an organization to judge the entire project a failure, with the conclusion that the new package or upgrade is faulty--when in fact, the problem lies in the data migration process. Read More
 
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