The Business Case for Tokenization

Tokenization is a new type of technology that is being used by companies to reduce the risk of losing sensitive data to identity thieves. This paper discusses how you can make practical use of tokenization to reduce your risk. Additionally, this paper discusses specific target applications in your organization that you should consider for an implementation of tokenization.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

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Tokenization: A Cost-effective and Easy Path to Compliance and Data Protection

As companies work to meet regulatory requirements to protect personally identifiable information (PII) such as credit card numbers, one option to minimize the risk of loss is to replace sensitive data with a non-sensitive replacement value, or “token.” This white paper discusses how tokenization is implemented, its effectiveness in meeting regulatory requirements, and its impact on your IT systems and business processes. Read More
 
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