The Consumer IT Revolution

With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and driving business innovation. This report based on a survey of 100 global C-level executives delves into various aspects of the consumer IT revolution. The study findings indicate that it is having a positive impact on both businesses (employers) and internal consumers (employees).

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Usability as an ERP Selection Criteria

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Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces. Read More

11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

How to Exceed Customer Expectations While Reducing Costs: Exploring the Use of Proactive Notifications

Information and data are ever present. So how can you harvest this data to your advantage to provide exceptional customer service and beat the high expectations that are set as a result of our own consumer lives? Proactive notifications allow companies not only to have a competitive edge through better customer service, but also create greater efficiencies within their organization.  Read More

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How to Harness the “Cheap Computing” Revolution

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