The Consumer IT Revolution

With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and driving business innovation. This report based on a survey of 100 global C-level executives delves into various aspects of the consumer IT revolution. The study findings indicate that it is having a positive impact on both businesses (employers) and internal consumers (employees).

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State of Fraud Today: Using Proactive, Real-Time Interactive Notifications to Fight Fraud and Increase Customer Loyalty

With identity theft and consumer fraud on the rise, and more frequent and sizable data breaches in the news, financial institutions need to be taking a multi-channel approach to fighting fraud, to both reduce fraud losses and maintain customer loyalty and satisfaction.

This approach should include proactive financial alerts, to quickly give customers the necessary information and the tools to help combat fraud. Mobile plays a critical role as it provides the ability to reach customers... Read More

The Smarter CHRO: Key Trends and Recommendations to Help Leaders of HR Become More Strategic

  • Source: IBM
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The human resources (HR) function is evolving rapidly. Whether we call it strategic, integrated, or optimized, there is a growing recognition that the contribution of HR to organizational success is becoming more significant. Through research and discussion with many heads of HR, three key trends that impact HR leaders have been identified: overwhelming change, the smart revolution, and the customer-activated enterprise. This white paper also offers a series of recommendations to help ensure that... Read More

Keeping Up with Production: How Agile Data Management Speeds Time to Market

Software development across industries is undergoing a constant revolution, driving toward more efficient processes, while data management is trapped with slow legacy systems. This document from Gleanster outlines how data as a service transforms data from drag to driver. Read More

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Mobile Commerce: The Path to Customer Engagement

More personal, portable, and in many cases more powerful than any computing device in the past, mobile phones deliver new opportunities for enterprises to establish, nurture, and maintain relationships with customers. But unlike most advances in which enterprise use leads consumer use, the mobile phone revolution has developed in the opposite way: customers are already comfortable with the technology and expect enterprises to allow the kind of interactions they want. This white paper playbook gives... Read More

Document Management System Revolution

Founded in 1985, Taiwan-based In-Win manufactures desktop PC chassis, server chassis, and power supplies. With channels covering Europe, America, and Asia, In-Win’s multiple sites were complicating its internal work processes—and increasing its communication costs. The solution: a document management system (DMS). Find out how In-Win used a DMS to automate workflows and increase work efficiency by a whopping 80 percent. Read More

How to Harness the “Cheap Computing” Revolution

IT costs are escalating, data centers are multiplying, power and space require¬ments are way too high, complexity is increasing, and businesses are locked into static applications that are making them less competitive, not more. This is the state of IT today and something obviously has to change. Well, the “cheap computing” revolution is dawning. So what do we do now? Read More
 
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