The Consumerization of B2B Multi-channel Commerce

  • Source: hybris AG
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  • (Originally Published On:) )
There are numerous multichannel B2B commerce opportunities that organizations can take advantage of to increase revenue, decrease costs, create competitive advantage, and create long-term business value. This white paper examines opportunities for B2B organizations to leverage multichannel commerce to reduce costs by streamlining business operations; increase revenue by capturing new customer segments and market opportunities; increase conversion by benefiting from B2C best practices; increase customer satisfaction by delivering multichannel convenience; represent complex and specialized products accurately and effectively; and manage the complexity of B2B transactions.

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Antidot.net Channel on YouTube

  • Source: Antidot
  • Written By:
  • Published: October 7 2013

Retail Retold: Is IoT Changing the Face of Omni-Channel Retail?

  • Source: Microsoft
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  • Published: December 16 2014
Join Microsoft Dynamics' Duncan Taylor and TEC analysts P.J. Jakovljevic and Raluca Druta for this discussion about the retail industry, focusing on the challenges and opportunities with omni-channel retailing, and how the Internet of Things (IoT) is altering the retail world for both consumers and merchants. Read More

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