The Convergent Mediation Solution--Competitive Advantage Enabler

  • Source: nTels Co Ltd
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The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

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Customer Analytics: A Powerful Source of Competitive Advantage for Midsize Organizations

  • Source: IBM
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Completing the customer picture today involves collecting and assembling data from multiple sources, including traditional sources such as transactions and surveys, as well as customer sentiments and other information that can be uncovered in comments made on social media channels. An effective customer analytics strategy enables businesses to integrate these insights to increase customer lifetime value, reduce turnover, and conduct more precise targeting and segmentation. Read More

Infor EAM Enterprise

  • Source: Infor
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Successful companies recognize that improving their asset performance will not only reduce costs, but also enhance their capacity for top-line growth. Download this brochure and find out how you can turn asset management into a competitive advantage with Infor EAM Enterprise. Read More

Analyzing Big Data: The Path to Competitive Advantage

Big data is different from ordinary database information because of the massive volume, the variety, and the velocity. And the data mix now includes product reviews, video, blogs, tweets, and more. But the biggest current challenge may be to articulate a compelling business case for using big data. Find out how companies in various industries are finding value in the data they have already collected and making it actionable. Read More

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Convergent Charging: Gain Flexibility While Reducing Costs

  • Source: SAP
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Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue leakage, insufficiently protect against credit exposure risk, and hinder business model innovation. Learn how to implement convergent charging services that can help reduce operating costs while improving customer intimacy and limiting revenue leakage. Read More

ERP Vendors Can Improve Competitive Advantage and End-user Value with BI Integration

Today, organizations are cautious about IT investment. If the value of an enterprise resource planning (ERP) solution is stymied by cumbersome reporting or ineffective integration of information, companies may choose to abandon ERP solution integration. This white paper offers insight into the competitive advantage and enhanced customer value ERP vendors can achieve through the integration of business intelligence (BI). Read More

Embracing IT Innovation to Gain the Competitive Edge

To stay competitive, companies need to change—and they need to embrace change. Companies in the supply chain need to look for new and better ways of retaining their competitive edge. A key factor in successfully overcoming this challenge is your IT infrastructure. Managing out the complexity in IT systems means your IT spend will be directed towards increased productivity, not system upkeep and maintenance. Find out how. Read More
 
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