The Critical Role of the Enterprise Product Catalog: Cost, Time-to-market, and the Customer Experience

  • Source: Amdocs
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Many companies now combine services in pre-packaged, high-value bundles to reduce customer churn rates. And these bundled services have proved to bring returns. But they also bring complexity—some major service providers may have over 150 product catalogs. Get tips on how to overcome the problems of bundling, and avoid catalog duplication in your product or service offering, with product information management (PIM).

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Thriving in Crisis: How to Effectively Manage a Product Recall through IT

Though product recalls are never desired, they do happen. Your company’s response can make the difference between being the role model and losing market share or even being displaced from the market. In this white paper, PM War Stories, in collaboration with Pronto Software, examines how to effectively manage a product recall to mitigate liabilities, protect your brand and turn the crisis into an opportunity. Read more. Read More

ERP for Green Supply Chain Management in Manufacturing

  • Source: IFS
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Manufacturers are under pressure to document their impact on the environment. This white paper addresses the various drivers for the green supply chain trend. It also shares considerations for satisfying a customer’s green supply chain initiative or initiating your own. Finally, it discusses the role of enterprise software like enterprise resource planning (ERP) in keeping pace with this industry trend. Read More

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Developing a Universal Approach to Cleansing Customer and Product Data

  • Source: SAP
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Data quality has always been an important issue for companies, and today it’s even more so. But are you up-to-date on current industry problems concerning data quality? Do you know how to address quality problems with customer, product, and other types of corporate data? Discover how data cleansing tools help improve data constancy and accuracy, and find out why you need an enterprise-wide approach to data management. Read More

Managing Product Recalls to Reduce Risk and Minimize Cost

  • Source: Sage
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Food and beverage producers need to effectively address the impact of industry-specific requirements and legal mandates on their businesses. Since 2002, the greatest legal impact is in the critical process of handling product recalls. Explore your options for minimizing and eliminating threats to your business—be “emergency ready” by better managing quality control processes and food traceability data. Find out how. Read More

Information Architecture in Office SharePoint Server

Before any medium-to-large company implements Microsoft® Office SharePoint® Server 2007, it’s important to become familiar with the process that may occur. Included in this practical scenario, using a fictional company, are typical approach and implementation techniques that may come up when planning, customizing, and deploying Microsoft® Office SharePoint® Server 2007. Learn more about the features and functionality available. Read More
 
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