The Forrester Wave: Business Performance Solutions, Q4 2009

Business performance management (BPM) is a set of processes, frameworks, and systems for planning, measuring, communicating, and monitoring business results. In July 2009, Forrester conducted evaluations of 10 business performance solutions (BPS) vendors: Board International, Clarity Systems, Host Analytics, IBM Cognos, Infor, Longview Solutions, Oracle, SAP, SAS Institute, and Tagetik. Find out what they learned.

Featured Software Research:

Selecting ERP for Oil and Gas Industry Contractors and Vendors

  • Source: IFS
  • Written By:
  • Published:
Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

Antidot Information Search and Access Solutions

Antidot provides ready-to-use solutions for information search and access that are tailored to the specific needs of content publishers, e-merchants, and business organizations. Read the brochure and see how these software solutions have enhanced the value of the vendor’s customers’ information assets and improved their operational performance. Read More

You may also be interested in these related documents:

The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010

This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010

In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. Read More

The Next Wave of Online Business Innovation

The Web affects the way many industries do business. By using online booking systems and targeted Web marketing, airlines have undergone a paradigm shift in how they sell their service. Other industries have seen the Web’s impact on pricing, marketing, sales, and profitability. Learn about a Web service that can help your company better leverage the Web for a broader branding and marketing strategy. Read More
 
comments powered by Disqus