The Insider’s Guide to Network Automation

The network, once only a component of the business, is now the fundamental backbone by which business is conducted. Most organizations cannot maintain productivity if their network is unstable. But cost-effective network management is an elusive goal. This paper defines network automation, outlines how to select a network automation solution, and identifies the benefits of good network automation

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VoIP Introduction

VoIP uses internet protocol data packets to transfer voice, fax, and other data over the shared network, rather than the traditional public switched telephone network (PSTN), which is based on copper wires carrying analog voice data over the dedicated circuits. VoIP, in contrast to PSTN, uses what is called packet-switched telephony, whereby the voice information travels to its destination in individual network packets across the Internet that are assembled and then converted to voice. Learn the... Read More

The Hidden Benefits of VoIP Revealed

The appeal of VoIP is straightforward: By converging voice and data into a single, unified network, businesses can lower costs and increase productivity, as the scaled-down VoIP infrastructure is easier and less expensive to maintain. Read this white paper to gain a competitive advantage with VoIP’s four “secret weapons”: rich media, mobility, unified communications, and virtual workplaces. Read More

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CRM Buyers Guide

CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs. Read More

Insider’s Guide to Cisco VoIP Phone Systems

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