The Interoperability and Deployability of Integrated Logistics Systems to Support the Military

The new capabilities of web-based technologies and the burgeoning digitalization of the battlefield have positioned the military to adopt complete cross-service logistics solutions. This interoperability is key for integrated logistics system (ILS) projects—as is the need for ILS to include a deployable aspect. Learn more about the importance of ILS deployability to enable “foxhole to factory” supply chain capability.

Featured Software Research:

Understanding Reverse Logistics in Field Service Management

  • Source: IFS
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This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper. Read More

Reverse Logistics for Service

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Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More

The Intelligent Integrated Enterprise Advantage

  • Source: IDC
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Many organizations are making investments in their customer service, knowing full well that customers that are consistently being treated well are going to remain loyal to the business. And being treated well begins with the design of systems responsible for delivering a great experience. Focusing on customer-centric design that involves the application of intelligence to identify problems in coordination across integrated systems is an important way to gain control over meeting customer expectations.  Read More

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Case Study: Phoenix Logistics, Inc.

In previous years, Arizona (US)-based aerospace manufacturer Phoenix Logistics, Inc. managed its low-volume, batch-manufacturing process with non-integrated manual and paper-based systems. Find out how implementing a new software-as-a-service (SaaS) enterprise resource planning (ERP) solution helped the company overcome significant problems with ordering, regulatory compliance, and document management. Read More

Collaborative Logistics Technology: Filling the Competency Gap

It’s not just operating talent and facilities that win business for logistics service providers. Every community of clients, customers, suppliers, and carriers must work together to fulfill perfect orders. However, few supply chain communities consist entirely of companies with top-notch supply chain applications. Learn how a software-as-a-service (SaaS) solution can help fill the gaps—and increase value to your clients. Read More

An Integrated Maintenance and Logistics Solution for Defense

Today’s defense industry needs maintenance and logistics software that increases the self-sustainability of weapons systems and allows system operators to perform maintenance in the field—increasing uptime and readiness. An integrated maintenance and logistics (IML) solution provides critical information for multiple weapons systems in real time—thus increasing readiness without increasing headcount. Read More
 
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