The Modern Virtualized Data Center

Data center resources are often underused while drawing enormous amounts of power and taking up valuable floor space. Virtualization has been a positive evolutionary step in the data center, driving consolidation of resources to maximize power saving and to simplify management and maintenance. Learn more about the benefits of virtualization, and the issues you need to consider when planning a consolidation project.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Six Essential Considerations When Choosing a Field Service Software Solution

  • Source: IFS
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There are numerous CRM, call center, help desk and ERP solutions available that can help companies control and manage their call center and customer support activities more effectively. However, field service requirements are much more complex and diverse than call center and customer support functions. Therefore, it is essential that companies considering software for field service evaluate, select, and deploy software designed specifically for field service. If you're in the process of evaluating... Read More

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Storage Virtualization Isn’t About Storage

Virtualization is central to twenty-first-century IT systems, yet many chief information officers fail to understand the benefits it can deliver to the data center. Storage controllers have always offered the ability to carve out pieces of real storage from a large pool and deliver them to a number of hosts, but it is storage virtualization itself that offers improvements that drive operational efficiency. Find out more. Read More

Master the Management Challenges of Your Virtualized Environment

  • Source: IBM
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Data centers have grown rapidly in size and complexity. At the same time, competitive and economic pressures have made cost control critical. To cut costs and meet service level objectives, organizations of all sizes are initiating projects to simplify IT, consolidate resources, and increase energy efficiency. Discover why companies are turning to virtualization to master these and other data management challenges. Read More

Benefits of a Virtualized Data Center

The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out. Read More
 
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