The N-able MSP Maturity Model

A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

Featured Software Research:

Benchmarking Your Quality Maturity: Turning a Cost Center into a Profit Center

To help organizations understand their current state and plan for managing quality, LNS Research covers a quality management research study of more than 1,000 manufacturing organizations to identify best practices in organizational change, business process redesign, and technology evaluation. Read More

Odolium: Providing Easy, Customizable Mobile Apps for Today's Sales Force

  • Source:
  • Written By: Raluca Druta
  • Published: September 9 2015
France-based vendor Odolium offers sales enablement software apps which help sales teams gain access to relevant and up-to-date marketing materials during field presentations from any device. The Odolium app suite offers a series of templates that sales reps can easily customize to meet their specific needs—independently and without any reliance on the vendor. These personalized mobile apps are available for both smartphones and tablets as a software as a service (SaaS). The ultimate goal is to... Read More

You may also be interested in these related documents:

Managed Services: How to Adapt to the Channel Model of the Future

Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success. Read More

IT Service Delivery: From Basic Automation through to Managed Services

Service companies that want to thrive need to find a better way to deliver services and run their business. Automating IT services is the answer, and it should be the immediate goal of any company that aims to stay in business as market pressures increase. Looking beyond basic automation, becoming a managed services provider (MSP) should be the long-term goal. Discover ways to ensure your service company's survival in today’s competitive IT services market. Read More

PC Encryption: Eyes Wide Open

While the virtues of encrypting PC data are extolled by vendors and the press alike, some painful truths go largely unmentioned. Whether necessary for compliance or state breach disclosure law, or for doing business in a state requiring it, encryption is necessary but difficult. Learn where existing encryption solutions are failing, and find out how emerging tools and trends can make encryption better, and easier. Read More
comments powered by Disqus