The N-able MSP Maturity Model

A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

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Thriving in Crisis: How to Effectively Manage a Product Recall through IT

Though product recalls are never desired, they do happen. Your company’s response can make the difference between being the role model and losing market share or even being displaced from the market. In this white paper, PM War Stories, in collaboration with Pronto Software, examines how to effectively manage a product recall to mitigate liabilities, protect your brand and turn the crisis into an opportunity. Read more. Read More

The Case for Cloud ERP in Manufacturing: Alleviating Outdated Concerns

Manufacturers have been slow to accept enterprise resource planning (ERP) deployment options other than the traditional on-premise model, but the motivation behind the reticence is unclear. This report illustrates trends in cloud deployment, lays out the reasons for manufacturers to consider cloud ERP, and notes performance advantages for organizations using cloud.  Read More

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PC Encryption: Eyes Wide Open

While the virtues of encrypting PC data are extolled by vendors and the press alike, some painful truths go largely unmentioned. Whether necessary for compliance or state breach disclosure law, or for doing business in a state requiring it, encryption is necessary but difficult. Learn where existing encryption solutions are failing, and find out how emerging tools and trends can make encryption better, and easier. Read More

Value-selling Maturity Model: Key to Sales in Tough Times

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