The Power of Web Self-Service

  • Source: Epicor
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In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service.

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The Power of Cloud ERP on the Food Processing Plant Floor

For food processing companies, a comprehensive enterprise resource planning (ERP) solution offers a clear view of what is happening on the plant floor so they can track complete genealogies. Real-time data and flexible barcode functions enable efficiencies and productivity improvements. Download this white paper to learn more about the value of using a cloud/software-as-a-service (SaaS) ERP system on the food processing plant floor. Read More

Safe and Reliable Asset Management in Nuclear Power Plants

  • Source: IFS
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This white paper presents an overview of IFS Applications for asset management of nuclear power plants, including corrective, preventive, and condition-based maintenance functionality for safe work management in a hazardous environment. Also included are asset lifecycle management tools to track changes to the assets that affect operational limits and conditions (OLCs). Read More

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Role of IT in the Power Sector-Focus on Distribution Systems

  • Source: UPCL
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The power sector realizes the importance of information technology (IT), and its potential to contribute to the power reforms process. The global IT market for this sector provides a wide range of technology and solutions that can address the entire business value chain in power distribution—from setting up distribution network and service connection, to distribution load management, power delivery, and customer service. Read More

The ROI of Human Resources Self-service

The role of human resources (HR) professionals has changed dramatically in recent years, as cost control and compliance measures vie for their time. Self-service intranet applications help employees and managers perform key HR activities themselves, reducing the need for HR professionals to get involved in routine minutiae—and allowing them to play a strategic role in their organizations. Read More

The Insider’s Guide to Great Customer Service on the Web

Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More
 
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