The ROI of Your Labor Force

  • Source: Infor
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Improving workforce performance can drive corporate performance. Even seemingly small changes in workforce productivity can have a huge impact on the bottom lines of large organizations. Learn how deploying workforce management (WFM) technology can transform your company’s operations, and provide data that improves core human resources (HR) applications like workforce planning, recruiting, and performance management.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

5 ROI Tips for Enterprise Asset Management Software

  • Source: IFS
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How can enterprise asset management (EAM) software deliver return on investment (ROI)? This whitepaper discusses the five ways EAM delivers ROI so you can plan your selection and implementation around these deliverables. Take advantage of the cost savings and revenue enhancement features EAM offers and avoid the potential problems. Read More

The IVR Playbook: Your Guide to Choosing, Designing, Developing, and Delivering an IVR Platform that Ensures a Great Customer Experience

At its core, interactive voice response (IVR) technology allows a computer to interact with a customer through the use of voice and touch-tone telephone keypad inputs. Looked at closely from a business perspective, IVR can be a huge part of an enterprise’s customer experience.

This IVR playbook looks at things to keep in mind when considering investing in a new or upgraded IVR system. It looks at who uses IVR technology and what could indicate that it’s time to make a change to your IVR... Read More

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Workforce Productivity for the Steel Industry

As has been proven time and again by successful companies, the correct technology, deployed in a well-managed organization with clearly defined estimating, procurement, fabrication, and shipping processes, is more likely to consistently meet customer requirements on schedule and on budget. Learn more about the importance of identifying the correct technology to produce the benefits you need. Read More

Meeting the Challenges of Product Traceability with Automated Data Collection

An effective traceability system involves determining which product and manufacturing process attributes to collect and maintain—and deciding when during the manufacturing process to begin collecting those attributes. Do you begin with raw material attributes from the supplier, at inspection, at assembly, at shipping? Explore the many facets of meeting product traceability challenges using automated data collection. Read More

A Stronger Field Sales Force and Better Internet Sales

  • Source: SAP
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Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet. Read More
 
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